North America


Sample Collection & Shipping


Collection of material should be performed aseptically to prevent contamination of samples. 

To submit cells, cell culture or liquid sample:

• Submit one cryovial containing a minimum of 1x10cells/vial of each biological or cultured cell sample. If limited amounts or samples are available or require evaluation, call for more information. Cells may be in the form of a pellet or in growth media, freeze media or phosphate buffered saline (PBS). For liquid samples, submit one cryovial of each sample with 0.5 mL of sample/vial. 

To submit tissue/solid tumor samples: 

• Submit a 1.5 mL snap top or screw top tube of each sample with a minimum of 30 mg of tissue (2-3mm size fragment or larger).  

To submit antibody samples: 

• Submit 0.5 mL antibody for testing. If optimal sample volume is not available, we recommend submission of at least the amount of antibody that will be injected into a single animal. While this amount is not considered optimal, our IMPACT assays are very sensitive and allow detection of 1-100 virions. 

To set up submission: 

• Online, visit: 

• Ship samples to our Columbia, Missouri facility (address below) by overnight courier with sufficient ice packs or dry ice so that samples remain frozen during shipment.

Have questions or need additional information?

Let's get you connected to an experienced account manager or customer support representative. Call 1-800-669-0825 or 1-573-499-5700, email or fill out the form below.