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IDEXX BioAnalytics has been providing animal health monitoring diagnostics, biological testing, and pathology services for more than 40 years,
with a highly experienced staff that includes ACLAM-boarded veterinarians and PhD microbiologists, molecular biologists, and geneticists.
Whatever your research needs, you can count on the unparalleled excellence and seasoned expertise of our team. Partner with IDEXX BioAnalytics and discover more.

IDEXX BioAnalytics Client Support Services

North America Email: idexxbioanalytics@idexx.com Phone: 800-669-0825 Fax: 573-499-5701	Europe Email: idexxbioanalytics-europe@idexx.com http://www.idexxbioanalytics.eu
Singapore Sage Healthcare Pte Ltd Email: chengyee.chung@sagehealthcare.sg Mobile: +65-9247-5532

Sales Management

Patrick Awenowicz, PhD
Global Sales Manager
Email: patrick-awenowicz@idexx.com
Mobile: 571-266-2844

Marc Karloff
Regional Sales Manager, East
Email: marc-karloff@idexx.com
Mobile: 774-412-7316

Ian McGrath
Global Strategic Account Manager
Email: ian-mcgrath@idexx.com
Mobile: 774-241-6482

Sharon Byras
NA Technical Specialist
Email: sharon-byras@idexx.com
Mobile: 617-909-4726

Crysti Reed
Regional Sales Manager, West
Email: crysti-reed@idexx.com
Mobile: 760-612-5230
Northwest, Southwest & Central US

Account Managers-Biotech/Pharma

Alyssa Elliott
Account Manager, Northeast Region
Email: alyssa-elliott@idexx.com
Mobile: 774-366-6021
CT, MA, ME, NH, NY, NYC, RI, VT, Eastern Canada (Prince Edward Island (PEI), Nova Scotia, New Brunswick, Newfoundland and Labrador, Quebec)

Thomas Cowden

Account Manager, Northwest Region

Email: thomas-cowden@idexx.com

Mobile: 408-355-5826

Northern CA, ID, MT, NV, OR, WA, WY, Western Canada (Alberta, British Columbia, Yukon)

Jamie Newton
Account Manager, Southeast Region
Email: jamie-newton@idexx.com
Mobile: 571-422-0840
DC, DE, KY, MD, PA, NC, OH, SC, VA, WV, NJ, FL, GA, AL, MS, TN

Susan Caraker, DVM
Account Manager, Central Region
Email: susan-caraker@idexx.com
Mobile: 314-378-1560
IA, IL, IN, KS, MI, MN, MO, ND, SD, WI, AR, LA, NE, OK, TX, Central Canada (Ontario, Manitoba, Saskatchewan, Nunavut)

Marcus Schaer
Account Manager, Southwest Region

Email: marcus-schaer@idexx.com

Mobile: 619-340-5756

AK, AZ, Southern CA, CO, HI, NM, UT

Account Managers-Academic

Michael Manion
Account Manager, Southeast Region
Email: michael-manion@idexx.com
Mobile: 240-904-4443
AL, AR, DC, FL, GA, KY, LA, MD, MS, NC, OK, PR, SC, TN, TX, VA, WV

Victoria Onwu
Account Manager, West Region
Email: victoria-onwu@idexx.com
Mobile: 626-491-4162
AK, AZ, CA, CO, WA, OR, HI, IA, ID, KS, MN, MO, MT, ND, NE, NM, NV, SD, UT, WY, Western Canada (Alberta, British Columbia, Yukon, Northwest Territories, and Nunavut).

Joel Shaeffer
Account Manager, Northeast Region
Email: joel-shaeffer@idexx.com
Mobile: 781-507-5392
CT, DE, IN, IL, MA, ME, MI, NY, NH, NJ, OH, PA, VT, WI, Eastern Canada (Quebec, Prince Edward Island (PEI), Nova Scotia, New Brunswick, Newfoundland and Labrador, Central Canada (Ontario, Manitoba, and Saskatchewan).