Order Submission

If you haven’t already done so, you’ll want to request a user ID and login to our secure LIMS system.

After receiving your login credentials, you’ll be able to set up your submission paperwork online.

After you’ve completed the submission, please place a copy of the Packing Slip in your shipping container. This helps expedite the sample check‐in process and assures that your samples can be immediately moved to the lab to begin processing. 



To learn more about submitting your order, view the online submission overview

The IDEXX BioAnalytics Client Support Services team is standing by to provide answers and assistance. To contact us, call or email, and we'll make sure you get a prompt, useful answer.

IDEXX BioAnalytics Client Support Services
Phone: 1-800-669-0825
Fax 1-573-499-5701